Geek Squad Appointment Confirmation Scam Circulates Widely

A fraudulent email purporting to confirm a Geek Squad appointment and renew a subscription for Best Buy’s “Total Protection” service has been reported, tricking recipients into believing they owe a fee for computer repair services they did not authorize.

Details of the Scam Email

The scam email masquerades as an official communication from Geek Squad, Best Buy’s popular computer repair and tech support service. It claims to confirm an appointment and automatically renews a subscription to the “Total Protection” plan, demanding payment for the service.

Recipients receive the message with subject lines mimicking legitimate confirmations, urging immediate action to avoid service interruption. The email includes fake details about protection plans, which are designed to appear authentic at first glance.

Geek Squad and Best Buy’s Services

Geek Squad offers a range of tech support, including in-home repairs, device protection plans, and subscription-based services like Total Protection, which provides ongoing coverage for computers and electronics. Legitimate communications from the service always come through official channels.