ONLINE STORE QUESTIONS
How do I get free shipping?
If you order enough stuff, we can absorb the shipping costs without going broke. Thus we offer FREE SHIPPING for members that have earned enough loyalty reward tokens.
I didn’t hit the required minimum but still got free shipping. Home come?
99% of the time, if we import the item and we know it’s gonna take a couple of weeks to get here, we absorb the shipping into the cost of the product. The shipping arrangements with out suppliers can be complicated but suffice to say, we pass the savings on to you.
Which shipping method do I choose?
Shipping methods are determined automatically by the system based on product weight, size, etc. In most cases, the choice will be between USPS First Class and USPS Priority. The Post Office gives USPS Priority mail priority over other mail. First Class delivery typically takes 3 days. Priority Mail is quicker and typically takes 2 days. However, if the item is imported, our delivery window is often extended (see below).
What delivery time should I expect?
Since we use both in-house warehousing and dropshippers, shipping times can vary. Most orders are processed within 1-3 business days and usually within 24 hours of receiving the order. Then delivery takes around 2-3 days. If the item is dropshipped, the delivery time can be longer. If it’s imported, it can take up to 30 days since most imported stuff comes all the way from China. We always note special delivery times so you know when to expect arrival of the item. You can view our complete shipping policy here.
What is your return policy?
Each product shipped from Geek Slop is carefully inspected twice – once when the product is received from our wholesaler and a second time when it is prepared for shipment to our customers. Quality control is important to us to ensure we never ship an item that is damaged in any way.
However, if you are unhappy with a product, we provide 30 calendar days to return an item from the date you received it. To be eligible for a return, the item must be unused (not worn, unwashed) and in the same condition that you received it. The returned item must be in the original packaging. The returned item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. When the return is approved, we will initiate a store credit to your account. If the return is not approved, we will return the product to you using COD shipping.
Pop Culture Collectibles
What additional services do you offer?
Our nerds are pop-culture collectible gurus. We understand some collect for pleasure while others collect for value. We use innovative AI technology to constantly monitor the pop culture market – including the value of our customers’ collectibles even after we’ve sold them. Then we proactively let our customers know when the value of their collectible is increasing.
How are collectables shipped?
Forget the big-brand retailers. Geek Slop understands pop culture collectors. We take great care to ensure the collectable arrives at your doorstep in the same condition it came to us from the manufacturer. All items, even boxed items, are wrapped in tissue to help prevent scratches. When placed in the shipping box, items are then padded to reduce the chance of damage. We use only the highest quality shipping boxes and seal all corners and seams with two layers of tape to reduce the risk of water/liquid damage during transit.
Comic book collectibles
What comic titles do you offer?
We currently offer DC titles only. Marvel and a few other lines are distributed exclusively through Diamond Comic Distributors. Diamond has a monopoly on those titles – and take advantage of it at the expense of comic book stores. When DC broke from Diamond and moved to Lunar and UCS, we gladly followed them over.
Most titles we offer are packaged in collector “packs”. The titles are selected for their collectability. They may be first issues or titles with significant storyline changes. The title is then packaged with all variant covers in a “pack”. This makes it easy for you to build a valuable collection of the most desirable titles.
How are comic books shipped?
All of our comic books are individually bagged and boarded using materials specifically designed for collectible literature (e.g. acid free packaging). For products that we bag and board, we avoid the “tape or no tape” controversy by leaving you the choice. Individual bags are not taped unless they arrived to us already bagged, boarded, and taped. The bagged/boarded comic book pack is then bagged a second time. This bag is closed and secured with tape. Our packaging ensures the comic book is well preserved and protected.
Bagged and boarded comic books are shipped in sturdy mailers designed specifically for comic books and magazine literature. This helps ensure your purchase arrives in the best shape possible.